EOB Concierge Service

Click Here to Register*

* Make sure you read the instruction page to the right of this prior to registering.

Please check with your BEN-E-LECT Representative to make sure your carrier participates in the EOB Concierge service™. Most major carriers are set up. 

- EOB Concierge Service Flyer 

- Folleto de Servicio de consejeria EOB

- EOB Step by Step Registration 

- Paso a Paso registro de EOB

You must first register with your carrier prior to registering with BEN-E-LECT. 

EOB Concierge Service™

Congratulations!

You have been invited to participate in the EOB Concierge Service™ offered by BEN‐E‐LECT.

The EOB Concierge Service™ allows BEN‐E‐LECT to retrieve your carrier Explanation of Benefits (EOB) electronically so you don’t have to think about it. BEN‐E‐LECT will automatically notify you once your EOB has been retrieved.

NOTE: YOUR CARRIER WEBSITE REGISTRATION IS NOT COMPLETE UNTIL YOU OPEN YOUR EMAIL ACCOUNT AND CLICK THE LINK TO VALIDATE. BEN‐E‐LECT CANNOT ACCESS THE WEBSITE ON YOUR BEHALF UNTIL YOU HAVE COMPLETED YOUR CARRIER WEBSITE VALIDATION. 

Instructions:

  1. Visit your carrier’s website and follow the instructions for member registration. An email address is required for registration. You can open a free email account using gmail, yahoo or hotmailNOTE: YOUR CARRIER WEBSITE REGISTRATION IS NOT COMPLETE UNTIL YOU ARE ABLE TO LOGIN TO THE CARRIER WEBSITE AND VIEW YOUR ACCOUNT DETAILS.
  2. Fill in your user name and password on this form and submit to BEN‐E‐LECT for processing. Please note, your user name and password must be written exactly as you entered it into the carrier’s website. This includes upper case, lower case, numerals and/or symbols.
  3. Sit back and enjoy your plan while we gather your Explanation of Benefits on your behalf.

How it Works:
The EOB Concierge Service™ will retrieve your EOB's from the carrier website and submit them to our claims processors for immediate attention. If, at any time, you make changes to your carrier login information, you will need to provide the updated information to BEN-E-LECT so we can continue to retrieve your claims. You can submit these changes by calling Customer Service at 1-888-886-7973 or submit a new registration form (via www.benelect.com) with the updated information. Due to privacy regulations, if you have primary and secondary coverage, a separate form must be completed for each plan.
  

Submission of the form is not a guarantee of coverage. By registering you acknowledge that enrollment in the EOB Concierge Service™ is voluntary and may be cancelled at any time. You authorize BEN‐E‐LECT to receive your protected health information in order to assist in the processing of your claims. All information will be kept confidential and will not be sold or distributed to any other party including your employer, broker and/or dependents.